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Terms & Conditions

Website terms of use

The information in this site has been prepared in accordance with Australian law for the provision of goods and services in Australia. All information concerning Zazi, Zazi products and services, and other information is correct at the time of posting to the Zazi website, but is subject to change without notice. Zazi reserves the right at its sole discretion to change, modify, add or remove such information at any time.

Limitation of Liability

Subject to any liability implied by law which is not able to be excluded, Zazi is not liable to you for any loss, damage, liability, claim or expense (including but not limited to legal costs and defense or settlement costs) directly or indirectly arising out of or otherwise referable to material on the Zazi website.

Payment Policy

This website is operated by Zuzi Pty Ltd trading as Zazi.

All prices are in Australian dollars, and the Zazi website will only accept payment in Australian dollars.

Goods purchased on the Zazi Internet site will only be sent to the purchaser’s postal address once payment has been received and name and address details have been verified. Verification processes may include a search on the Sensis White Pages website, or through a phone call. If verification of name and address cannot be done to Zazis’ satisfaction, Zazi will not release the goods and will instead issue a refund.

In the event of the purchase of goods as a gift, Zazi will need verification of the recipient’s name and address as supplied on the order. The process as detailed above will apply to such purchases.

The Merchant name Zuzi PTY LTD will appear on your credit card statement.

Security Policy

Zazi is very concerned about your security on the web.

This site uses the Securepay Payment Service. Securepay provides security and privacy for you our customer. Please read the Securepay security policy if you require further information.

Delivery Policy

Outgoing freight is dispatched via Australia Post (Registered Post or Express Post). Freight is calculated based on the weight and bulk of the item(s) being shipped.

Goods in stock will ship within 1 working day of receipt of payment. Goods on backorder will ship within 1 working day of being received by us. All backorders will be notified upon order receipt. Backordered items may be cancelled at any time prior to shipping.

Product delivery is generally within five working days, after name and address confirmation has been obtained and stock is available.

Terms and Conditions of 14 Day Free Trial Pack

When ordering the Zazi 14 day Free Trial Pack I understand I pay $14.50 Postage and Handling to try Zazi Mineral makeup and skincare for 14 days FREE. Even if I am not satisfied and return my Trial pack I can keep the Free Gift (lipstick value $25) just for trying our products. If I am delighted with and want to keep the makeup and skincare collection I do not to do anything. By not making arrangements to return the makeup and skincare collections within the 14 day Free Trial period I agree to Zazi Mineral Cosmetics billing my credit card for an additional $197.00. The total cost of the Free Trial collections is $197.00 plus the $14.50 P&H. The 14 Day Free Trial period starts on the day that the products are dispatched from Zazi Mineral Cosmetics.

If I am not satisfied for any reason, I simply call Zazi Mineral Cosmetics on our Free Call number 1800 443 090 prior to returning the products and obtain a return authorisation number. Once you have obtained your return authorisation number you may return the products. Zazi Mineral Cosmetics will not accept any products returned without an authorisation number being obtained. return all the products included in the Free Trial Pack within 14 days by following the directions below and I can keep the Free Gift Lipstick.